Contacts in the UK

EuroMillions is operated by the national lottery company of each participating country, so in the United Kingdom EuroMillions tickets are sold and processed by Camelot plc. If a player in the UK ever wants to make an enquiry about EuroMillions, or make a claim, they should contact Camelot directly. The telephone numbers and addresses required are presented below:

For player enquiries for retail purchases, call the National Lottery Line on 0845 910 0000 (Minicom users should call 0845 910 0045).

For players who play online or by text, call 0845 912 5000 (The Minicom number is 0845 910 0045)

To report the sale of EuroMillions tickets to under-age players call 0870 160 0016

If you want to write to the UK lottery headquarters, the address is:

The National Lottery
Tolpits Lane

Telephone 01923 425000 or fax 01923 425200.

The address for lost stolen or destroyed tickets along with prize payout enquiries is:

The National Lottery
PO Box 287,

Written enquiries about EuroMillions rules, regulations or general questions should be sent to the postal enquires address, which is:

The National Lottery
P.O. Box 251
WD18 9BR

Note that Camelot plc can only answer questions from UK EuroMillions players. If you play EuroMillions in any other country you should speak with the national lottery operator of the country you are playing in.

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