Contact Details

EuroMillions is operated by the national lottery company of each participating country, so in Belgium, EuroMillions tickets are sold and processed by Loterie Nationale.

If you would like to make an enquiry about EuroMillions, you should contact Loterie Nationale directly. The telephone numbers and addresses required are shown below.

By Phone

If you would like to speak to a Loterie Nationale representative via telephone, you can dial 0800 99 761 toll free. Lines are open as follows:

By Email

If you have a comment, question, or complaint about Loterie Nationale games or services, you can send it via email to playercommunication@loterie-nationale.be

By Post

You can also post your query to the lottery's head office at the address below:

Player Communication
Loterie Nationale
rue Belliard 25-33
1040 Brussels

In Person

Loterie Nationale also has regional offices all over Belgium. You can find the addresses, telephone numbers (where available), and business hours for each of them in the table below. You can claim prizes of a certain value from these offices - for further details, see the How to Claim page.

Office Address Telephone Number Business Hours
Brussels Headquarters Rue Belliard, 25-33
1040 Brussels
(02) 238 45 11 09:00am to 12:00pm and 2:00pm to 4:00pm (or by appointment)
Lottery Shop Antwerp Shopping Stadsfeestzall
Meir 78A
2000 Antwerpen
- Monday to Saturday: 10:00am to 6:30pm
First Sunday of the month: 12:00pm to 18:00pm
Lottery Shop Gent Hoogpoorstraat 2
9000 Gent
- Monday to Saturday: 10:00am to 6:30pm
First Sunday of the month: 12:00pm to 6:00pm
Lottery shop Liège Saint Lambert Galleries
Saint Lambert
Square 27A
4000 Liège
- Monday to Saturday: 9:30 am to 6:30pm
Brussels Regional Office Avenue de l'Exposition 269
1090 Brussels
(02) 475 53 02 Monday to Saturday: 9:00am to 12:00pm and 2:00pm to 4:00pm
Antwerp Regional Office Grote Steenweg 204-208
2600 Berchem
(03) 287 35 00 Monday, Tuesday and Thursday: 9:00am to 12:00pm and 2:00pm to 4:00pm
Regional Office Brugge Baron Ruzettelaan 78
8310 Brugge
(050) 36 86 40 Monday, Tuesday and Thursday: 9:00am to 12:00pm and 2:00pm to 4:00pm
Regional Office Ghent Belgiëlaan 9
9051 Sint-Denijs-Westrem
(09) 245 59 01 Monday to Friday: 9:00am to 12:00pm and 2:00pm to 4:00pm
Regional Office Tienen Leuvenselaan 172 (bus 25)
3300 Tirlemont
(016) 82 44 73 Monday, Tuesday and Thursday: 9:00am to 12:00pm and 2:00pm to 4:00pm
Regional Office of Liège Avenue Blonden 84
4000 Liège Group
(04) 229 78 11 Monday to Friday: 9:00am to 12:00pm and 2:00pm to 4:00pm
Regional Office of Mons Rue de Nimy 61-63
7000 Mons
(065) 31 85 20 Monday, Tuesday and Thursday: 9:00am to 12:00pm and 2:00pm to 4:00pm
Regional Office of Namur Chausée de Dinant 84
5000 Namur Group
(081) 24 03 11 Monday, Tuesday and Thursday: 9:00am to 12:00pm and 2:00pm to 4:00pm