Contact Details

EuroMillions is operated by the national lottery company of each participating country. Switzerland is unlike the other countries though, as there are two different operators. Tickets are sold and processed by Loterie Romande in the French-speaking cantons of Switzerland, while Swisslos operates in the German-speaking cantons and the canton of Ticino.

If you would like to make an enquiry about EuroMillions, you should contact Loterie Romande or Swisslos directly. The telephone numbers and addresses required are shown below:

Swisslos

You can contact Swissloss by telephone, email, or by post:

By Phone

If you would like to speak to a Swisslos representative via telephone, you can dial 0848 877 855. Lines are open as follows:

If you are calling from abroad, use +41 848 877 855

By Email

If you have a comment, question, or complaint about Swisslos games or services, you can contact Swisslos directly.

By Post

You can also post your query to the lottery’s head office at the address below:

Lange Gasse 20
4002
Basel

Loterie Romande

You can contact Loterie Romande by email or by post:

By Email

If you have a comment, question, or complaint about Loterie Romande games or services, you can send it via email to egaming.contact@loro.ch, or contact Loterie Romande directly.

By Post

You can also post your query to the lottery’s head office at the address below:

Loterie Romande
Avenue de Provence
PO Box 6744
4002 Basel