Contact Details

EuroMillions is operated by the national lottery company of each participating country, so in the United Kingdom, EuroMillions tickets are sold and processed by Camelot plc.

If you would like to make an enquiry about EuroMillions, you should contact Camelot directly. The telephone numbers and addresses required are shown below:

By Phone

For retail purchases, call the National Lottery Line on 0333 234 50 50 (Minicom users should call 0370 737 8249).

For players who play online, call 0333 234 44 33 (The Minicom number is 0370 737 8249).

To report the sale of EuroMillions tickets to under-age players, call 0345 301 62 16.

By Post

If you want to write to The National Lottery, the address is:

The National Lottery
PO Box 251,
WD18 9BR

The address for lost stolen or destroyed tickets along with prize payout enquiries is:

The National Lottery
PO Box 287,
WD18 9TT